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Frequently
Asked Questions (FAQs)
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Q. Do you offer
discounts for Law
Enforcement or Military? |
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A.
Yes, we do give
discounts to Active or
Retired Law Enforcement
and Military personnel. |
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Q. How long will it
take to build my gun? |
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A.
All of our guns are
built on a first-come
first-served basis and
time will vary based on
the number of orders
that were placed in
advance of your order.
Build time will also
change if a special
finish such as one of
our Diamond Finishes or
Hard Chrome has been
ordered. This normally
adds approximately six
weeks to the build time.
Damascus slides may add
extended times depending
upon availability of
Damascus material. A
caliber change, such as
9mm, 40 S&W or 10mm can
sometimes add time to
the build process,
depending on available
material to work with. |
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Q.
Do you require a deposit?
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A.
We require a 50% deposit at the time of order. |
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Q.
Can I order direct from
you? |
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A.
We always question
our customers to find
out if they are close to
one of our
Preferred Dealers
when they place their
order. A Preferred
Dealer is one that is on
our dealer program and
maintains inventory of
our guns at all times.
If they are within
driving distance, then
we suggest that they
take delivery from that
dealer.
If you live in an area
that does not have a
Preferred Dealer within
driving distance, then
we will happily take
your order and ship it
to the FFL Dealer of
your choice. In most
cases, almost any FFL
dealer will handle the
transfer for a nominal
fee. |
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Q.
Do you offer an ambi-safety
on your 1911's? |
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A.
If you choose to
have an ambi-safety on
your 1911, we will
install one, but it will
not be covered in our
lifetime warranty. The
1911 was designed for a
single side safety. The
axle of the single side
safety goes all the way
through the frame. In
order to create an ambi-safety,
it requires taking that
solid steel axle, cut it
in half, and making some
type of dovetail in
order for it to un-snap
to take the gun apart.
By doing this, you have
created a natural weak
point. They have a
tendency to work
themselves loose over
time, and that is why we
do not cover them under
warranty. |
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• There is a 15% re-stocking fee on all returned items. |
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